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Every company’s sole responsibility is on improving the customer’s needs and service quality.

Kroger recommends their customer submit feedback about the quality of their services via a dedicated platform and you can ask any questions, or suggestions.

Contact the team via email/phone, details are as below.

By Email: Send us a message by clicking here
By Phone: Call 1-800-KRO-GERS (1-800-576-4377)

Customer Service Hours of Operation

Monday through Friday, 8:00 AM to midnight EST
Saturday and Sunday, 8:00 AM to 9:30 PM EST

KrogerFeedback Customer Helpline Numbers:

Kroger has a dedicated helpline for their customers based on the customer’s problem.

Submit your opinions through the Kroger feedback customer survey portal.

In case you are facing any issues, we recommend you to call the respective helpline below.

  • My Prescriptions services, please contact: 1-855-489-2502
  • For gift card balance or order status inquiries, please call: 1-800-576-4377
  • Questions about an online floral order, contact: 1-866-520-0356
  • Inquiries about i-wireless products or services, directly contact: 1-866-594-3644
  • Questions related to Prepaid Debit Cards, use this toll-free number: 1-866-265-8419
  • Questions concerning Rewards Debit Cards, please call: 1-877-300-7797
  • Questions for Coinstar, get in touch with us at 1-800-928-2274