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Every company’s sole responsibility is to improve the customer’s needs and service quality.

Kroger recommends their customer submit feedback about the quality of their services via a dedicated platform and you can ask any questions or suggestions.

Contact the team via email/phone, details are as below.

By Email: Send us a message by clicking here
By Phone: Call 1-800-KRO-GERS (1-800-576-4377)

Customer Service Hours of Operation

Monday through Friday, 8:00 AM to midnight EST
Saturday and Sunday, 8:00 AM to 9:30 PM EST

Social Media Handles:

Get support on Twitter:

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KrogerFeedback Customer Helpline Numbers:

Kroger has a dedicated helpline based on the customer’s problem.

Submit your opinions through the Kroger feedback customer survey portal.

If you are facing any issues, we recommend you call the helpline below.

  • For my Prescriptions services, please contact: 1-855-489-2502
  • For gift card balance or order status inquiries, please call: 1-800-576-4377
  • For questions about an online floral order, contact: 1-866-520-0356
  • For inquiries about i-wireless products or services, directly contact: 1-866-594-3644
  • For questions related to Prepaid Debit Cards, use this toll-free number: 1-866-265-8419
  • Questions concerning Rewards Debit Cards, please call: 1-877-300-7797
  • Questions for Coinstar, get in touch with us at 1-800-928-2274